Based on, amongst others, Prdouktion2030's project ATIT, IUC arrange this workshop together with Swerea IVF concerning how your company gains more profit by servification.
Do you charge for what you do? Today you are delivering qualified products to your consumers. But what is the actual value of what you are delivering for the consumer? Is it “just” the product or is it competence, experience, knowledge, logistics or project management that are the actual values for the consumer?
For more information, see attached pdf (in Swedish).
09:45
Welcome, coffee
10:00
Introduction of the day and presentation of the participants
10:30
Part 1 - Introduction of servification and service logic
12:00
Lunch
13:00
Part 2 - Try out: Service logic and getting to know lära känna the customer's value creation
14:00
Work with identifying own potential project for servification
14:30
Conclusion. Reflections? How do we proceed?
15:00
End of the day
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